Frequently Asked Questions
Everything you need to know about your daily brew.
How long does shipping take?
We process all orders within 24 hours. Standard shipping typically takes 3-5 business days, ensuring your beans arrive fresh at your doorstep.
What is your return policy?
If you are not satisfied with your purchase, you can return unopened coffee bags within 30 days for a full refund. For food safety reasons, we cannot accept returns on opened products.
Are your coffee beans ethically sourced?
Absolutely. At Discount Coffee, we partner exclusively with Fair Trade certified farms to ensure sustainable practices and fair wages for all farmers.
Do you offer bulk discounts for offices?
Yes, we offer tiered pricing for bulk orders over 10lbs. Please contact our wholesale team or visit our 'Bulk Buy' page for more details.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
How should I store my coffee to keep it fresh?
We recommend storing your coffee in a cool, dark place inside an airtight container. Avoid the fridge or freezer, as moisture can compromise the flavor profile.